NMIMS Solved Assignment Operations Management December 2025

NMIMS Solved Assignment Operations Management December 2025 :  [Unique]
NMIMS Solved Assignment Operations Management December 2025 :

NMIMS Centre for Distance and Online Education (NCDOE)
Course: Operations Management
Internal Assignment Applicable for Dec 2025 Examination

Assignment Marks: 20
Q1 A fast-growing meal kit delivery startup is experiencing operational bottlenecks as it
tries to offer more customization options to customers, such as dietary preferences
and portion sizes. While customers appreciate the flexibility, the increased
complexity is leading to higher costs, longer lead times, and more frequent errors in
order fulfillment. The operations manager is considering using PCN analysis to map
out the process and identify opportunities to streamline operations without sacrificing
the personalized experience that differentiates the brand. How should the operations
manager apply Process-Chain-Network (PCN) analysis to redesign the service
delivery process, balancing the need for customization with operational efficiency and
cost control?
(10 Marks)
Q2 (A) A switchgear manufacturer must plan production for the next year. The company can
either maintain a constant workforce and production rate (level strategy), incurring
inventory holding and backorder costs, or adjust capacity each period (chase
strategy), incurring overtime, undertime, hiring, and layoff costs. The workforce is
skilled, and frequent changes may affect morale and productivity. The company seeks
to minimize total costs while ensuring operational stability. Evaluate the implications
of choosing a level strategy versus a chase strategy for a manufacturer of electrical
switchgears, given the cost structures and operational realities described. Justify
which strategy you would recommend, considering factors such as inventory costs,
workforce stability, and the feasibility of frequent hiring or layoffs.
(5 Marks)
Q2 (B) An established Indian manufacturing company is experiencing pressure from
customers demanding greater variety, customization, and faster delivery of products.
At the same time, the firm must control costs and maintain operational efficiency to
remain competitive against global players. The management is considering whether to
invest in flexible manufacturing systems, redesign its supply chain, or limit product
variety. Evaluate the implications of increasing customer expectations and
product/service proliferation on the operations management practices of an Indian
manufacturing firm. Critically discuss how the firm should balance customization,
cost control, and operational complexity, and justify which strategies would best
position the firm for sustained competitiveness in a liberalized economy.
(5 Marks).